Information we collect
Contact details you provide (name, phone number, email), your service location and the package you enquire about, plus service and technical information needed to operate your connection.
Draft document. This text is a structured placeholder prepared with Kenyan data protection requirements in mind. It has not been legally certified and must be reviewed and approved before publication.
How we use your information
To confirm service availability, schedule and perform installation, provide support, bill your subscription and inform you about your service.
Sharing
We do not sell customer information. Information is shared only with service providers or authorities where necessary to deliver the service or comply with the law.
Storage and security
Customer information is stored using access controls appropriate to its sensitivity. Payment credentials are never stored in our public website.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details on our Contact page.
Contact
Questions about this policy can be sent to us using the contact channels listed on our Contact page.